Effective Date: Aug 2022
Introduction
Baton Rouge Restoration (“we,” “our,” or “us”) is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide: We may collect personal information that you voluntarily submit through our website, including your name, email address, phone number, and any other information you provide through forms or other interactive features.
1.2 SMS Opt-in: We may collect your mobile phone number with your explicit consent to send you text messages related to our services. By providing your mobile number, you expressly consent to receive SMS communications from us. You may opt-out at any time by following the instructions provided in our SMS messages.
2. How We Use Your Information
2.1 General Use: We may use the information we collect for various purposes, including but not limited to:
- Providing information and services you request.
- Sending you marketing communications.
- Improving our website and services.
- Responding to your inquiries and support requests.
2.2 SMS Communication: If you opt-in to receive SMS messages, we may use your mobile number to send you service updates, promotions, and other relevant information. We do not share your mobile number with third parties, and we limit our SMS messages to 1-2 times per month. Message and data rates may apply. You may opt-out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us.
3. Disclosure of Your Information
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are bound by confidentiality agreements and are prohibited from using your information for purposes other than those specified by us.
3.2 Legal Compliance: We may disclose your information when required by law or in response to a legal request.
4. Your Choices
4.1 SMS Opt-Out: You have the right to opt-out of receiving SMS messages from us at any time. To stop receiving SMS messages, reply with “STOP” to any SMS message you receive from us.
4.2 Access and Update: You may request access to, update, or correct your personal information by contacting us using the contact information provided below.
5. Security
We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revised policy on our website, and the revised policy will be effective immediately upon posting.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Baton Rouge Restoration
225-239-4908
Email Us
By using our website and providing your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: July 2023